I emailed Muetzel yesterday regarding an issue we had on the roof of the building with one of the units. Nick A., one of your techs was here first thing this morning and spent several hours on the roof of the building, in the cold, replacing some parts to resolve the issue.
Please let Nick know how much we appreciate his time, his friendliness, his communication with me as to what was going on.
Thank you Muetzel :)
Kathleen G. Hill, Administrative Asst. META Solutions